Looking Beyond Activity Labels: Mining Context-Aware Resource Profiles Using Activity Instance Archetypes

Efficient resource management is a critical success factor for all businesses. Correct insights into actual profiles, i.e. groups of resources performing similar activity instances, important successful knowledge and (human) management. To this end, organisational mining, subfield Process Mining, focuses on techniques to extract such profiles from event logs. However, existing ignore contextual factors that impact how by whom an performed. This paper introduces the novel method ResProMin discover context-aware In contrast state-of-the-art, builds upon notion instance archetypes, which incorporates instance’s context. An evaluation real-life logs demonstrates its feasibility potential uncover valuable business insights.